Last Updated: October 24, 2025
Effective Date: October 24, 2025

Thank you for choosing Beatrice to help you maintain your friendships. These Terms of Service ("Terms") are the rules for using our app. We've written them in clear, simple language because we believe legal agreements shouldn't give you a headache.

The Quick Version:

• Be kind and respectful
• Don't use Beatrice for anything illegal or harmful
• Your data is yours, our app is ours
• We're doing our best, but we can't guarantee perfection
• If there's a problem, let's talk it out

By using Beatrice, you agree to these Terms. If you don't agree, please don't use the app (and we'd love to hear why - your feedback helps us improve).

By downloading, installing, or using Beatrice, you agree to be bound by:

• These Terms of Service
• Our [Privacy Policy](link to privacy policy)
• Any additional terms for specific features

"We," "Us," "Our" means:

• Beatrice (the app)
• Brian Long (the developer)
• Any future corporate entity that owns Beatrice

"You," "Your" means:

• You, the individual user
• If you're using Beatrice for a company, you represent that you have authority to bind that company to these Terms

When We Make Changes:

• We'll update the "Last Updated" date at the top
• For minor changes (typos, clarifications): Effective immediately
• For material changes: We'll notify you 30 days in advance via: 
  • In-app notification
  • Email (if we have it)
  • Prominent notice on app launch

Your Options When Terms Change:

• Keep using Beatrice = accept the new Terms
• Don't agree? Stop using the app and delete your account
• You have 30 days to decide before material changes take effect

Continued Use = Acceptance: Using Beatrice after Terms change means you accept the new Terms.

You must be at least 18 years old to use Beatrice.

Why: Beatrice is designed for adults managing complex social relationships. We don't collect information from anyone under 13 (COPPA compliance), and we require all users to be legal adults.

Verification: By using Beatrice, you confirm that you are 18 or older.

If You're Under 18:

• Please don't use Beatrice
• We'll delete your account if we discover you're underage
• No refunds for underage accounts (if applicable)

You Must:

• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the app under any applicable law
• Have a compatible mobile device (iOS or Android)
• Comply with all local laws and regulations

We Don't Allow:

• Accounts created by automated means or false pretenses
• Accounts used primarily by someone other than the registered user
• Multiple accounts by the same person (without our permission)
• Accounts for illegal purposes

Anonymous Authentication:

• Beatrice currently uses anonymous authentication
• You get a unique user ID tied to your device
• No email or password required (for now)

Future Email Accounts:

• If we add email/password authentication, we'll update these Terms
• You'll be able to upgrade your anonymous account

Your Responsibility:

• Keep your device secure (passcode, Face ID, etc.)
• Don't share your device with people you don't trust
• Log out on shared devices
• Report suspected unauthorized access immediately

Our Responsibility:

• Protect your account with industry-standard security
• Use encryption for data transmission and storage
• Monitor for suspicious activity

If Your Account Is Compromised:

1. Contact us immediately at [security@beatrice.app - to be updated]
2. We'll help you secure your account
3. Change your device passcode
4. Consider deleting and reinstalling the app

Accuracy:

• Provide accurate information about your friends
• Don't impersonate others
• Don't create fake friend profiles

Updates:

• Keep your friend information up to date
• Update settings as your preferences change

What You Can Do:

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Install Beatrice on your personal device(s)
• Use Beatrice for personal, non-commercial purposes
• Access features included in your subscription tier (if applicable)

What This Means in Plain English:

• You can use Beatrice to manage your personal friendships
• You can install it on your iPhone or Android device
• You can't sell or transfer your account
• We can revoke access if you violate these Terms

Beatrice Is Designed For:

• Managing personal friendships and relationships
• Remembering important details about people you care about
• Getting reminders to stay in touch
• Generating conversation ideas
• Organizing social events from your calendar

Acceptable Personal Uses:

• Keeping track of family members
• Managing professional relationships (colleagues, mentors)
• Organizing community connections
• Supporting partner/household coordination (future feature)

Reasonable Limits:

• Beatrice is for personal use with a reasonable number of friends
• "Reasonable" = typically under 500 friends (if you exceed this, you're probably amazing at friendships!)
• Don't use Beatrice to manage customer databases or sales contacts
• Don't automate interactions with our API (without permission)

We Reserve the Right:

• To set reasonable limits on data storage and API usage
• To adjust limits as the app scales
• We'll communicate any changes with advance notice

Don't:

1. Use Beatrice for illegal purposes

• Violate any local, state, national, or international law
• Infringe on others' intellectual property rights
• Harass, stalk, or harm others
• Collect information about others without consent

2. Abuse the service

• Reverse engineer, decompile, or disassemble the app
• Bypass security measures or access restrictions
• Use automated tools to access the app (bots, scrapers, etc.)
• Attempt to gain unauthorized access to our systems
• Introduce viruses, malware, or harmful code
• Overload or disrupt our servers

3. Misuse content

• Copy, redistribute, or sell AI-generated messages
• Use Beatrice-generated content for commercial purposes
• Scrape or harvest data from the app
• Create derivative works without permission

4. Abuse AI features

• Generate spam or mass communications
• Create misleading or deceptive content
• Use AI to impersonate others
• Generate harmful, offensive, or illegal content
• Attempt to manipulate or trick the AI

5. Harm others

• Upload malicious content
• Share others' personal information without consent
• Use Beatrice to harass, bully, or threaten
• Impersonate another person or entity
• Violate others' privacy or rights

6. Abuse your account

• Share your account with others (except authorized family sharing, if we add it)
• Create multiple accounts to circumvent restrictions
• Transfer your account to someone else without permission
• Use Beatrice for commercial customer relationship management

What Happens:

1. First Warning: We'll notify you and ask you to stop
2. Repeated Violations: Temporary account suspension
3. Serious Violations: Permanent account termination
4. Illegal Activity: Report to law enforcement

No Refunds: Termination for Terms violation forfeits any subscription fees paid.

Appeal Process: If you believe we made a mistake, contact us at [contact@beatrice.app - to be updated] within 14 days.

Your Data Belongs to You:

• Friend names, photos, memories, notes
• Calendar connections and event data
• Messages you write
• Settings and preferences
• Any other information you input into Beatrice

You Retain Ownership: We don't claim ownership of your content. Your friendships are yours, not ours.

Why We Need a License:To provide Beatrice's services (store your data, generate AI suggestions, sync across devices), you grant us a limited license.

What You Grant:

A worldwide, royalty-free, non-exclusive license to:

• Store your data on our servers
• Process your data to provide app features
• Use your data with AI services (Claude API) to generate suggestions
• Back up your data for security and recovery
• Display your data within the app

What We Won't Do:

• Sell your data to third parties
• Use your data to advertise to you
• Share your data publicly
• Train AI models on your data (for others)
• Use your content beyond what's necessary to run Beatrice

Duration: This license ends when you delete your account or specific content.

You Are Responsible For:

• Accuracy of information you input
• Obtaining consent to add others' information (if required by law)
• Not uploading illegal, harmful, or infringing content
• Backing up your own data (though we provide export tools)

You Represent and Warrant That:

• You own or have rights to all content you upload
• Your content doesn't violate others' rights
• Your content doesn't violate laws or regulations
• You have consent to store others' personal information (where legally required)

Your Right:

• Delete individual friends, memories, or notes anytime
• Delete your entire account and all data
• Export your data before deletion (recommended)

Our Process:

• Immediate removal from active systems
• Complete purge from backups within 30 days
• Some data may remain in encrypted backups for up to 90 days
• No recovery after deletion (we take this seriously)

Legal Exceptions:

• We may retain data required by law (e.g., for tax records if you paid us)
• We may retain anonymized usage data for analytics

Beatrice's Intellectual Property:

• The Beatrice app and all its code
• The Beatrice name, logo, and branding
• App design, layout, and user interface
• Documentation and help materials
• AI prompts and system architecture
• Marketing materials and website content

Protected By:

• Copyright law
• Trademark law
• Trade secret law
• Other applicable intellectual property laws

Don't:

• Copy, modify, or create derivative works
• Reverse engineer or decompile the app
• Remove copyright notices or branding
• Use our name, logo, or branding without written permission
• Sell, rent, lease, or sublicense the app

Exception: Fair use for commentary, criticism, or review is okay.

If You Give Us Ideas:

• We love feedback! Please share your thoughts
• By providing suggestions, you grant us unlimited, perpetual rights to use them
• We're not obligated to implement your suggestions
• We won't compensate you for suggestions (unless separately agreed in writing)
• You waive any claims to compensation

Why: This protects us legally if we independently develop something similar to your suggestion.

Acknowledgment:

• Beatrice uses some open-source software
• We comply with all applicable open-source licenses
• Attributions available in Settings → About → Open Source Licenses

AI Features:

• Conversation starters and message suggestions
• Memory processing and insight extraction
• Social event detection from calendar
• Nudge generation

AI Provider:

• Claude API by Anthropic
• Privacy policy: https://www.anthropic.com/privacy

Who Owns AI Messages:

• You own the inputs (friend data, memories, context)
• We own the AI prompts and system design
• AI-generated outputs are licensed to you for personal use
• Neither you nor we claim copyright in raw AI outputs

Your Rights:

• Use AI-generated messages for personal communication
• Edit or modify AI suggestions
• Reject or delete AI suggestions

Limitations:

• Don't resell or commercially license AI-generated content
• Don't use AI content to train competing AI models
• Don't represent AI content as your own original creative work

Disclaimer:AI is not perfect. AI-generated suggestions:

• May be inaccurate, inappropriate, or irrelevant
• Reflect patterns in training data, which may include biases
• Should be reviewed before use
• Are not guaranteed to be contextually appropriate

Your Responsibility:

• Review all AI suggestions before using
• Edit for tone, accuracy, and appropriateness
• Don't blindly copy AI-generated text without reading it
• Use your judgment

We Are Not Responsible For:

• Consequences of using AI-generated content
• Misunderstandings from AI suggestions
• Offensive or inappropriate AI outputs (though we work to minimize these)
• Damages from relying on AI accuracy

What We Send to Claude API:

• Friend's first name only (no last name)
• Selected memories and notes you've created
• Interest categories you've chosen
• Relationship type and last contact date
• Context about the message type you requested

What We Don't Send:

• Full friend list
• Contact information (phone, email, address)
• Calendar events (processed locally first)
• Your personal identifying information

Anthropic's Commitments:

• Does not train models on your data
• Retains data for max 30 days (trust & safety only)
• Encrypts data in transit
• GDPR compliant

Current Integrations:

1. Supabase (database, authentication)
2. Anthropic Claude (AI features)
3. Expo (app development, push notifications)
4. Google Calendar (optional calendar sync)

Future Integrations:

• Apple App Store / Google Play Store (payments)
• [Other services as we add features]

You Must Comply With:

• Google's Terms of Service (if using Calendar integration)
• Apple App Store Terms of Service
• Google Play Store Terms of Service
• Terms of any other services you connect

We're Not Responsible For:

• Third-party service performance or availability
• Changes to third-party APIs or features
• Third-party data breaches
• Third-party pricing changes
• Termination of third-party services

External Links:

• Beatrice may contain links to third-party websites or services
• We don't endorse or control these external sites
• We're not responsible for their content, policies, or practices
• Use at your own risk

Current Status: Beatrice is currently free during beta testing.

Future Paid Features:When we introduce paid subscriptions, the following terms will apply:

Subscription Tiers:

• Free Tier: [Details to be determined]
• Paid Tier: Expected around $9.99/month or $49/lifetime (pricing subject to change)

Pricing Changes:

• We'll notify you 30 days before any price increases
• Price increases don't apply to active subscription periods
• You can cancel before the increase takes effect

Payment Methods:

• Processed through Apple App Store or Google Play Store
• Payment methods accepted: Credit card, debit card, Apple Pay, Google Pay
• We don't store your payment information (handled by app stores)

Subscription Terms:

• Subscriptions automatically renew unless canceled
• You're charged at the start of each billing period
• Billing cycle: Monthly, annual, or lifetime (depending on tier)
• Charges made in your local currency

Cancellation:

• Cancel anytime in your app store account settings
• Cancellation takes effect at end of current billing period
• No pro-rated refunds for partial months
• You retain access until the end of the paid period

General Policy:

• Refunds handled through Apple App Store or Google Play Store
• We follow their refund policies
• Contact us first if you have issues; we'll try to help

No Refunds For:

• Partial subscription periods
• Dissatisfaction with app (cancel before renewal instead)
• Failure to use the app
• Violation of Terms resulting in termination

Exceptions:

• Technical issues preventing use (we'll investigate)
• Billing errors (we'll correct them)
• Duplicate charges (we'll refund)

If We Offer Trials:

• Trial duration will be clearly stated
• Cancellation before trial ends = no charge
• Automatic conversion to paid subscription after trial
• One trial per user
• We reserve the right to verify eligibility

Your Responsibility:

• You're responsible for applicable taxes
• Prices may not include VAT, GST, or other taxes
• App stores typically handle tax calculation and collection

We May:

• Release updates to fix bugs or add features
• Modify or discontinue features
• Change the app's design or user interface
• Update AI models or algorithms

Your Responsibility:

• Keep the app updated to the latest version
• Understand that old versions may not work properly
• Back up your data before major updates

We'll Try To:

• Notify you of major changes
• Provide release notes for updates
• Minimize disruption during updates

We Don't Guarantee:

• Backward compatibility with old devices or OS versions
• That all features will always be available
• That updates won't introduce bugs (though we test thoroughly)

Uptime:

• We strive for high availability (target: 99% uptime)
• No guarantee of uninterrupted service
• Planned maintenance will be announced when possible

Reasons for Downtime:

• Scheduled maintenance
• Emergency repairs
• Server issues
• Third-party service outages (Supabase, Anthropic, etc.)
• Force majeure (natural disasters, etc.)

No Compensation:

• We're not liable for temporary service interruptions
• No refunds for brief outages
• Free tier users: No service level agreement

Long-Term Outage:

• If we're down for >7 consecutive days, contact us for pro-rated refund (paid users)

If We Ever Shut Down Beatrice:

1. Minimum 90 Days' Notice:
    
   • We'll notify all users via email and in-app message
   • We'll explain why and when

1. Data Export:
    
   • We'll provide tools to export all your data
   • Multiple export formats (JSON, CSV)
   • At least 60 days to export before shutdown

1. Refunds (Paid Users):
    
   • Pro-rated refunds for remaining subscription time
   • Lifetime subscriptions: Proportional refund based on usage

1. Open Source Consideration:
    
   • We'll consider open-sourcing the app code
   • Decision based on business circumstances

You Acknowledge:

• As a bootstrap startup, continued operation depends on viability
• We'll do our best to keep Beatrice running long-term
• No guarantee of perpetual operation

BEATRICE IS PROVIDED "AS IS" AND "AS AVAILABLE":

We strive for excellence, but we must legally clarify:

We Don't Guarantee:

• Error-free operation
• Uninterrupted availability
• Perfect AI accuracy
• Complete data security (though we use industry standards)
• Compatibility with all devices
• Specific results from using the app

No Warranties:

• We disclaim all warranties, express or implied
• Including warranties of merchantability and fitness for a particular purpose
• To the extent permitted by law

What This Means:

• Use Beatrice at your own risk
• We're not perfect, and neither is any software
• Back up your important data
• Don't rely solely on Beatrice for critical reminders

Beatrice Is NOT:

• A substitute for professional therapy or counseling
• Medical or mental health advice
• Relationship counseling or coaching
• Legal advice about your personal relationships

If You Need Help:

• Mental health crisis: Contact 988 (US Suicide & Crisis Lifeline)
• Relationship counseling: Seek a licensed therapist
• Legal issues: Consult an attorney

AI Disclaimers:

• AI suggestions are for inspiration only
• Don't follow AI advice blindly
• Use your judgment and common sense
• AI can make mistakes or give poor suggestions

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We Are Not Liable For:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or goodwill
• Service interruptions or data loss
• User content or conduct
• Third-party services or integrations
• Reliance on AI-generated content

Even If:

• We were advised of the possibility of such damages
• Our remedies fail their essential purpose

Maximum Liability:

• If we are found liable, our total liability is limited to: 
  • For paid users: Amount you paid in the last 12 months
  • For free users: $100
• This limit applies to all claims collectively, not per incident

Exception (Required by Law):

• Some jurisdictions don't allow these limitations
• If you're in one of those places, the minimum legally allowed applies
• We don't exclude liability for fraud, gross negligence, or intentional harm

What This Means:

• We're a small bootstrap startup with limited resources
• We can't afford unlimited liability exposure
• This is standard for software services
• Your rights under consumer protection laws remain intact

We're Not Responsible For:

• How you use Beatrice
• Messages you send to friends
• Consequences of staying in touch or not staying in touch
• Relationship outcomes
• Friend reactions to AI-generated messages
• Your decisions based on app suggestions

You Acknowledge:

• You're an adult responsible for your own communication
• Friendships are complex and Beatrice is just a tool
• You should use judgment and common sense
• Technology can't replace genuine human connection

You Agree to Indemnify and Hold Harmless:

Beatrice, Brian Long, and our affiliates, officers, agents, and employees from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

1. Your Use of Beatrice:
    
   • Your violation of these Terms
   • Your violation of any law or regulation
   • Your violation of others' rights

1. Your Content:
    
   • Content you upload to Beatrice
   • Infringement of others' intellectual property
   • Defamation, libel, or privacy violations
   • Unauthorized use of others' personal information

1. Your Conduct:
    
   • Negligence or misconduct while using Beatrice
   • Disputes with other users (if we ever add social features)
   • Misuse of AI-generated content

What This Means in Plain English:

• If you do something wrong using Beatrice and we get sued because of it, you cover our legal costs
• Don't do illegal stuff with our app, and we won't have to invoke this clause

Our Rights:

• We may assume defense of any claim at our expense
• You'll cooperate with our defense
• We may settle claims with your consent (not to be unreasonably withheld)

You Can Delete Your Account Anytime:

How:

• Settings → Privacy → Delete My Account
• Or email us at [contact@beatrice.app - to be updated]

What Happens:

• Immediate loss of access to your account
• Permanent deletion of all your data within 30 days
• No refunds for unused subscription time (except as required by law)
• Termination of all licenses granted

Before You Delete:

• Export your data (Settings → Privacy → Download My Data)
• No recovery after deletion (we take this seriously)

We May Suspend or Terminate Your Account If:

1. You Violate These Terms:
    
   • Prohibited activities
   • Abuse of service
   • Harmful conduct

1. Legal Requirements:
    
   • Court order or law enforcement request
   • Legal compliance (DMCA, sanctions, etc.)
   • Risk of legal liability to us

1. Abuse or Fraud:
    
   • Payment fraud
   • System abuse
   • Security threats

1. Inactivity:
    
   • Accounts inactive for 24+ months may be deleted (with 60 days' notice)

Process:

1. Warning: We'll usually warn you first (unless it's a serious violation)
2. Opportunity to Cure: You'll have 7 days to fix the issue
3. Suspension: Temporary suspension for investigation
4. Termination: Permanent if not resolved

No Refunds:

• Termination for Terms violation forfeits subscription fees
• Exception: If we made an error, we'll refund pro-rata

Appeal:

• Contact us within 14 days if you believe we made a mistake
• We'll review within 30 days
• Our decision is final

When Your Account Is Terminated:

• Immediate loss of access
• All licenses granted to you terminate
• Your right to use Beatrice ends
• Data deletion per our Privacy Policy

Survival:

• Sections that should survive termination remain in effect: 
  • Your representations and warranties
  • Indemnification
  • Limitation of liability
  • Dispute resolution
  • General provisions

Before Legal Action:

• Contact us at [contact@beatrice.app - to be updated]
• Explain your issue clearly
• We'll respond within 7 business days
• We'll work in good faith to resolve it

Informal Negotiation Period:

• 60 days to resolve the dispute informally
• Both parties agree to negotiate in good faith
• If resolved, great! If not, proceed to arbitration

If We Can't Resolve It Informally:

Arbitration Agreement:

• Most disputes will be resolved through binding arbitration
• You waive your right to a court trial
• You waive your right to a jury trial
• You waive your right to participate in class actions

Arbitration Rules:

• Administered by: American Arbitration Association (AAA)
• Rules: AAA Consumer Arbitration Rules
• Location: Kansas City, Kansas (or your location if required)
• Language: English
• Arbitrator: Single arbitrator selected per AAA rules

What Can Be Arbitrated:

• Disputes about these Terms
• Disputes about your use of Beatrice
• Disputes about payments or subscriptions
• Most legal claims between us

What Can't Be Arbitrated:

• Small claims court disputes (under jurisdictional limit)
• Intellectual property disputes
• Injunctive relief to prevent harm
• Disputes required by law to be in court

Costs:

• Small claims (under $10,000): We pay arbitration fees
• Larger claims: Fees split per AAA rules
• Each party pays own attorney fees (unless arbitrator awards them)

Discovery:

• Limited discovery as appropriate for the claim
• Less extensive than court proceedings

Decision:

• Arbitrator's decision is final and binding
• Very limited grounds for appeal
• Enforceable in any court with jurisdiction

No Class Actions:

• You agree not to participate in class actions against us
• Disputes must be brought individually
• No consolidation of claims without our consent

Opt-Out:

• You may opt out of arbitration and class action waiver
• Must notify us in writing within 30 days of first using Beatrice
• Email to: [legal@beatrice.app - to be updated]
• Include: Your name, email, device ID, "Arbitration Opt-Out"
• If you opt out: Disputes resolved in court per "Governing Law" section

Exception for Small Claims:

• Either party may bring qualifying claims in small claims court
• Must meet jurisdictional requirements
• This is an alternative to arbitration for small disputes

Emergency Situations:

• Either party may seek injunctive relief in court
• For IP infringement, security breaches, or to prevent irreparable harm
• Does not waive arbitration for other disputes

Which Law Applies:

• These Terms governed by laws of Kansas, United States
• Without regard to conflict of law provisions
• Federal Arbitration Act governs arbitration

Why Kansas:

• Beatrice is operated from Kansas City, Kansas
• Consistent legal framework
• Developer's home state

International Users:

• Kansas law applies regardless of where you're located
• Local mandatory consumer protection laws may also apply
• If conflict: Most protective law applies

If Court Proceedings Are Necessary:

• Exclusive jurisdiction: State and federal courts in Kansas City, Kansas
• You consent to personal jurisdiction in these courts
• You waive any objection to venue

Exception:

• Small claims court in your location (if qualifying)
• Injunctive relief may be sought in any court with jurisdiction

If Part of These Terms Is Invalid:

• That provision is modified to be enforceable
• Rest of the Terms remain in full effect
• Invalid provisions replaced with valid ones that achieve the same intent

Example: If arbitration is unenforceable in your jurisdiction, disputes go to court, but other Terms still apply.

Failure to Enforce ≠ Waiver:

• If we don't enforce a Term immediately, we haven't waived the right to enforce it later
• Waiver of one breach doesn't waive future breaches
• We may pick and choose when to enforce (at our discretion)

Formal Waivers:

• Waivers must be in writing and signed by us
• No oral waivers

You Can't Transfer Your Account:

• You may not assign or transfer these Terms or your account
• Exception: By operation of law (e.g., inheritance - contact us)

We May Transfer:

• We may assign these Terms to a parent, subsidiary, or buyer
• We'll notify you if this happens
• Your rights remain protected

This Is the Complete Agreement:

• These Terms + Privacy Policy = entire agreement
• Supersedes all prior oral or written agreements
• No other promises or representations

Not Included:

• Marketing materials are not part of the Terms
• Customer support conversations are not binding
• Social media posts are not part of the Terms

We're Not Liable For:

• Acts of God (natural disasters, pandemics)
• War, terrorism, civil unrest
• Government actions or regulations
• Internet or telecommunications failures
• Third-party service failures
• Labor disputes or strikes
• Any event beyond our reasonable control

Effect:

• Performance excused during force majeure
• We'll resume service as soon as possible
• No refunds for temporary interruptions due to force majeure

How to Contact Us:

• Email: [contact@beatrice.app - to be updated]
• Mail: [Mailing address to be added]

How We Contact You:

• In-app notifications
• Email (if we have it)
• App Store / Play Store communication

Effective Date of Notices:

• Email: When sent
• In-app: When displayed
• Mail: 5 business days after mailing

English Governs:

• These Terms are written in English
• If translated, English version controls
• Any interpretation disputes resolved using English text

Acceptance:

• Using Beatrice constitutes electronic acceptance
• Legally binding under E-SIGN Act and UETA
• Same effect as written signature

Independent Parties:

• These Terms don't create a partnership, joint venture, or employment relationship
• You're an independent user
• We're an independent service provider

Compliance:

• Beatrice subject to U.S. export control laws
• You may not use Beatrice in embargoed countries
• You represent that you're not on any denied party list

Your Responsibility:

• Comply with all applicable export laws
• Don't export or re-export in violation of law

We're Here to Help:

General Inquiries:

• Email: [contact@beatrice.app - to be updated]
• Response Time: Within 48 hours

Legal Questions:

• Email: [legal@beatrice.app - to be updated]
• Subject Line: "Legal Inquiry - [Your Topic]"

Technical Support:

• Email: [support@beatrice.app - to be updated]
• Include: Device type, OS version, app version, description of issue

Security Issues:

• Email: [security@beatrice.app - to be updated]
• Response Time: Within 24 hours for security issues

We Love Hearing From You:

• Feature suggestions
• Bug reports
• User experience feedback
• Design ideas

How to Share:

• In-app: Settings → Help & Feedback
• Email: [feedback@beatrice.app - to be updated]

Our Commitment:

• We read every message
• We respond to most within a week
• We consider all suggestions (can't implement everything, but we listen)

Additional Rights:

Under California Civil Code Section 1789.3, you may contact:

Complaint Assistance Unit
Division of Consumer Services
California Department of Consumer Affairs
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834

Phone: (916) 445-1254 or (800) 952-5210
Website: https://www.dca.ca.gov/

By using Beatrice, you acknowledge that:

1. You've read and understood these Terms
2. You've read and understood our Privacy Policy
3. You agree to be bound by these Terms
4. You understand that these are legally binding
5. You're 18 or older
6. You have the legal capacity to enter into this agreement
7. You're not prohibited from using Beatrice under any law
8. You understand the dispute resolution and arbitration provisions
9. You waive certain rights (jury trial, class actions)
10. You understand the limitations of liability

If you don't agree, please don't use Beatrice.

Thank you for taking the time to read these Terms of Service. We know legal documents aren't fun, but they're necessary to protect both of us.

Our Commitment to You:

• We'll always be transparent about how Beatrice works
• We'll treat your data with respect
• We'll build features that genuinely help you
• We'll be responsive when you need help
• We'll keep improving based on your feedback

Your Part:

• Use Beatrice responsibly
• Be kind to yourself and others
• Give us feedback
• Help us make Beatrice better

Together, we can make staying connected easier for everyone with ADHD.

Welcome to Beatrice. We're glad you're here.